What if I lost my Assurance Wireless phone?
Call 1-888-321-5880 to submit a lost or stolen item report. The Assurance Wireless customer service representative will ask you to provide details about the missing device. You won’t be charged for the phone call, so don’t hesitate to explain the situation in full detail.
Do I have to pay for a replacement phone from Assurance Wireless?
We can help you get a replacement phone (most likely at no charge). We usually can have it to you in just a few days. . Call us at 1-888-321-5880 to suspend your account. What should I do if my Assurance Wireless phone breaks within the first year?
How do I report my phone as lost?
You should report it to your local police station as soon as you can by calling 101 or going in person. Your network provider will give you your phone’s identification number (IMEI), which you should pass on to the police.
What’s the phone number for Assurance Wireless?
(888) 321-5880Assurance Wireless / Customer service
What phones can I use with my Assurance Wireless account?
Selected Virgin Mobile phones may be used with an Assurance Wireless account excluding the Party Animal, Super Model, Blackberry® and Android™ models. However, for the best customer experience we encourage you to use the handset sent to you by Assurance Wireless.
Can you keep same number if you lost phone?
Can I keep my number when I get a new phone? You can indeed keep your old number – just ask your provider for a new SIM card, and when it arrives, it should use the same phone number as your old one.
Is report my loss free?
Three forces – Devon and Cornwall, Avon and Somerset and Dorset – pay a fee which means property lost locally can be registered for free. But many other people are being referred to the site by police and paying £3.95 per item.
How do I talk to a live person at Assurance Wireless?
Dial 611 from your Assurance Wireless phone or call 1-888-321-5880 to speak to a Customer Care representative.
Can I switch my Assurance Wireless phone to another phone?
Here’s how: Once you receive your Assurance Wireless phone, you can contact Customer Care at 1-888-321-5880 and a representative will help you keep your current number. Just call from a different phone and have your account number and password from your previous carrier handy.
How to replacement a lost or stolen Assurance Wireless phone?
– The manufacturer and model of your Assurance Wireless lost phone (e.g., Samsung Galaxy A7 2018) – An in-depth description of the phone with a focus on any recognizable features – The approximate time and date of when you’ve lost it
How can you contact Assurance Wireless?
Apply for Assurance Wireless using the link the Referrer sends them
What smartphones are compatible with Assurance Wireless?
ALCATEL ONETOUCH Cinch TM
How to deactivate an Assurance Wireless stolen phone?
– The device must be provided by Assurance Wireless – The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked – The device has been active for at least 12 months
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