What is eGain used for?
eGain provides a digital customer engagement suite of applications for customer service, knowledge management, and analytics, that businesses use to serve and sell to their customers.
What is the meaning of eGain?
Related to eGain. Electric System means all electrical wires, equipment, and other facilities owned or provided by the utility that are used to transmit electricity to customers.
Who uses eGain?
eGain is most often used by companies with >10000 employees and >1000M dollars in revenue….Who uses eGain?
| Company | BLUE CROSS BLUE SHIELD ASSOCIATION |
|---|---|
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Blackfriars Group |
How many employees does eGain have?
Latest Updates
| Employees (est.) (Jun 2021) | 570 | (+10%) |
|---|---|---|
| Job Openings | 37 | |
| Revenue (FY, 2021) | $78.3 M | (+8%) |
| Share Price (Apr 2022) | $10.2 | |
| Cybersecurity rating | B | More |
Is eGain a good company?
eGain has an overall rating of 3.7 out of 5, based on over 337 reviews left anonymously by employees. 72% of employees would recommend working at eGain to a friend and 68% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
How easy is it to engage customers with eGain?
EASY WITH EGAIN! Start conversations with customers through a lifelike agent, who uses natural language. Seamlessly escalate to a real chat agent with context. MORE Engage customers with dynamic offers and real-time web assistance using video, text chat, click to call, and cobrowse.
Who is the CEO of Egain?
Ashutosh Roy, eGain’s co-founder, has served as Chief Executive Officer and Chairman of eGain since 1997. From 1995 to 1997, he served as Chairman of WhoWhere?
What is Ian Ian doing at eGain?
Ian’s role at eGain is to assist customers to identify opportunities for the use of eGain’s technology within their environment and to develop vertical solutions to disseminate best practices. He has worked with many contact center and self-service operations at large global companies, advising and supporting their implementations.
Who is JC at eGain?
JC joined eGain in 1999 in the Products Group. After working in various positions in Product Engineering, Product Management and Project Management, he transitioned to the Customer Success Team in 2013 responsible for Worldwide Technical Support and Cloud Operations.