Can you track a Hermes parcel?
Please use the tracking box on our homepage if you want to track your parcel.
How can I speak to Hermes UK?
If you prefer to speak to someone directly about your issue you can ring Hermes on 0330 808 5456.
Who owns Hermes parcel delivery?
Evri Europe GmbH (formerly Hermes) is a multinational delivery company headquartered in Leeds, United Kingdom, owned by the retail company Advent.
How long does it take for Hermes to deliver?
Once your parcel has been dispatched, it will take between one and two days for it to be delivered. This is because Hermes aims to deliver all parcels within 48 hours of them being dispatched. So, if you place an order on a Monday, your parcel should be delivered by Wednesday at the latest.
What do I do if my Hermes parcel not delivered?
If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it.
Where is my Hermes parcel?
You can track a parcel you’re returning in the same way as one you’re receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you’re returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.
How do I talk to a real person at Hermes?
Go to https://new.myhermes.co.uk/before-you-get-in-touch.html and click the blue robot icon in the bottom right of the screen. This will open the live chat window. Here, you can talk to Holly or a customer service representative in real time.
Is Hermes a German company?
Hermes is Germany’s largest post-independent logistics service provider for deliveries to private customers. With over more than 16000 ParcelShops in Germany, the company comes with Europe’s largest nationwide network of receiving offices for private parcel shipments.
Are DPD and Hermes the same company?
The carriers’ have worked together since 2006 to deliver DPD’s Homecall service, with Hermes providing a 2-5 day home delivery service for DPD. The firms also plan […]
How long does Hermes take to deliver UK?
two to five days
Hermes deliver parcels in the UK within two to five days with delivery times depending on which service you choose.
What happens if myHermes parcel is late?
Why has my parcel been delayed? In the event that the delivery of your parcel is delayed, updates within the Hermes Mobile App will let you know about any holdups. If you would like to enquire further into a delay, please contact the retailer.